Ghost Image/Lines/Blurry Screen

Over time the screen LCD can fail in a few different ways. Sometimes you can temporarily fix the issue by power cycling the screen, but usually this is cause for screen replacement.

1) Power Cycle (Temporary Fix)

  • Remove the screen from the wall
    • Small 1.5mm (1/16 will work, but is a risk of stripping) grub screws located on the top/bottom or left/right edges of the screen must be loosened a few turns.
      • If your screen is a X5 (silver frame around the glass) then you will need to also unscrew the screen frame from the wall.
  • Remove the gray metal protective box from the back of the screen by taking the 3 small nuts off the back.
  • Unplug the power connector/s at the top left corner of the top computer board.
    • The power connectors use Black and Red wires. If you have 2 sets, unplug both.
  • Wait 5-10 seconds and plug the power back in.
  • Ensure the system boots up normally and responds to touch and RFID cards
  • Reinstall screen in reverse order

2) Please contact PourMyBeer support at (312) 416-9989 ext. 2